Champs is a platform that aims to bring together talented and experienced customer experience freelancers with brands that want to reach professionals for their customer support team. Champs, aiming to transform remote customer satisfaction services with its flexible economy method, provides flexibility, scalability and high efficiency while providing significant savings in costs. With Champs, brands even achieve significant savings in operational costs, receive high-performance service from selected Brand Ambassadors and gain the advantage of achieving their KPI goals.
Champs Founding Leader Team
At Champs, we are extremely passionate about what we do, which means rewarding results and positive customer experiences. Our many years of experience, fresh creativity and stunning commitment differentiate us from our competitors and position Champs as the company of choice in the EMEA region and beyond.
Mahir has more than 20 years of senior management experience in Call Center and Outsourcing in Customer Experience. He led the strategy and growth of leading international brands. In addition to his corporate career, he has been involved in many new generation ventures as a serial entrepreneur and investor for many years.
Doğa MürenInternational Expansion
Doğa has over 15 years Business Development and Marketing management
experience in leading Global Customer Services Outsourcing Service
Providers. For many years, he has carried out the Customer Management of
global brands and pioneered the service to the European market from Turkey.
Doğa responsible from Champs' overseas expansion strategy and enjoys creating something new.
Ozgul Ozbakir DumanCommunity
Özgül has over 18 years of senior management experience in the Human Resources field of leading domestic and foreign BPO companies. She held Organizational Development, Assessment Center, Career Management, Employee Experience & Engagement the specialties. She is also a Mindfullness Instructor. Özgül responsible from Champs' Community management and enjoys working in all areas that involves people.
Sibel Erensoy EskinCustomers and Partners
Sibel held Operations Management, Business Development and Customer Relations departments as a manager of the leading companies of the BPO sector for 20 years. Sibel responsible from Champs' Customers and Partners and enjoys being in all areas of communication.